About us .....
I-CUBE leverages extensive imaging product knowledge and decades of real-world application experience through a consultative sales approach. Taking budget into consideration, solutions for customer-specific needs are recommended.Tieing together products from one or more vendors, with knowledge of how well they work together, results in the best and most cost-effective solution.
Contact Information .....
- I-CUBE
9319 Baltimore National Pike
Ellicott City, MD 21042 USA
Toll Free 888-77 I-CUBE (888-774-2823)
e-mail sales@i-cubeinc.com
Ordering FAQ .....
Payment Method: Most online orders will use credit card as the method of payment, however we will accept Purchase Orders with Net 30 Terms from Government Agencies, Universities, previous customers, and Corporate customers. Simply choose e-mail as the payment method on the Customer Detail page when checking out and include the PO number. You may also use pricing as you find it on the site and consider it as a quote, including it on your purchase order.
E-mail Confirmation: Orders linked to generic e-mail addresses (Yahoo, Gmail, Hotmail, etc.) will not be accepted without confirmation of authenticity - if you have Corporate, University, or Government related e-mail address please use that for correspondence.
Order Cancellation: In the event that it is necessary to cancel an order placed online, contact us using the numbers listed above as quickly as possible.
Return Policy: Unless specifically defined as an order with right of return, all sales are assumed to be final. All returns are addressed by first contacting us using the numbers listed above or via e-mail to sales@i-cubeinc.com. NO RETURNS WILL BE ACCEPTED WITHOUT AN ISSUED RMA. Returns may be subject to a restock fee.
International Orders: . Our customer base extends throughout the world, however complications arise with regard to shipping, customs, limits on where certain products may be sold, etc. We encourage customers outside the United States, Canada, and Mexico to request a quotation via e-mail to sales@i-cubeinc.com.
Shipping FAQ .....
Standard Terms: FOB Shipping Point, freight prepaid and added, via UPS Ground. The ability to bill freight to your shipper account is presented during the Checkout process. If a different shipping option, FOB Destination, or freight-included pricing is required, please e-mail sales@i-cubeinc.com and a prompt detailed response will be provided.
Lead Times: Most items listed on the I-CUBE web site ship within a week after receipt of order, and faster delivery can be requested (see Expedited Delivery below). Some items may have extended lead times. For details, contact us using the numbers listed above or e-mail sales@i-cubeinc.com. Orders placed on weekends and holidays will be processed the next business day.
Expedited Delivery: If expedited shipment is desired, check the Bill Recipient/Third Party button on the Cart page and make your request in the Additional Details box on the Customer Details page. You will be notified as to stock status or drop ship capability as quickly as possible. Expedited delivery orders must be placed prior to 3 p.m. EST Monday through Friday, pending payment authorization.
Damaged or Lost Items: If a payment is processed, that means the order has shipped. If not received when expected, contact us using the numbers listed above. If you receive shipments that are visibly damaged, please notify the driver and follow the carrier procedures for filing a damage claim. Keep the original carton, all packing materials note damage to product packaging, and determine if functionality has been impacted. Please contact using the numbers listed above as quickly as possible.
General Terms .....
Pricing: All prices are denominated in U.S. Dollars and subject to change without notice. Shipping and Handling fees also are subject to change without notice. We reserve the right to limit quantities.
Late Payments: Except to the extent prohibited by law, we will assess a late charge if you do not pay on time. You must pay these late charges when we bill you for them. The late charge will be the lesser of 1.5% of the unpaid amount each month or the maximum rate that is permitted by law. We may use a third party to collect past due amounts. Customers are responsible for all reasonable costs we incur to collect any past due amounts. These costs may include reasonable attorneys' fees and other legal fees and costs..
Privacy Policy: No personal information is automatically collected from visitors to our site. However, certain non-personal information, such as site statistics about visitors is recorded by the standard operation of I-CUBE servers. We do not engage in the practice of selling or otherwise sharing customer information with third parties.
Website Disclaimer: All information provided on this website is subject to change without notice. I-CUBE has made every effort to ensure content accuracy but does not warrant the correctness, accuracy, reliability, or application of information obtained from this website. I-CUBE cannot be liable for pictorial or typographical inaccuracies. All product specifications which include weight, dimensions, etc. are subject to change without notice.
Trademarks: This website contains many I-CUBE and third-party trademarks and service marks. All marks are the property of their respective companies. All rights in the intellectual property contained in this website including copyright, trademarks, trade secret and patent rights are reserved. Access to this website does not constitute a right to copy or use any of the intellectual property of I-CUBE or its suppliers. Statutory notice contained herein represents trademark status in the United States.
Product Warranties .....
Some products sold by I-CUBE come with a limited warranty or software license provided by a third-party manufacturer or vendor. All merchandise which does not include a warranty and/or software license by the manufacturer or vendor, is sold AS IS, without warranty. I-CUBE makes no other warranties of any kind, express or implied, including any warranty of merchantability or fitness for a particular purpose with regard to the merchandise, unless so indicated in writing.
Products which have been subject to misuse (including static discharge), neglect, accident or modification, or which have been soldered or altered during assembly and are not capable of being tested are excluded from any warranty by I-CUBE. I-CUBE shall have no liability to customer or any other person or entity with respect to any liability, loss or damage arising out of or connected with the merchandise including, but limited to, any claim for incidental or consequential damages, regardless of any warranty included with the merchandise. Please refer to the manufacturer's or vendor's warranty included with the merchandise to determine the remedies available in the event of a defect in materials or workmanship.
The products we sell are not authorized for use as critical components in human implantable devices, or life support devices or systems. A critical component is any component of a human implantable device, a life support device or system, whose failure to perform can be reasonably expected to cause the failure of the implant, life support device or system, or to affect its safety or effectiveness.
Some states do not allow exclusion of or limitations on implied warranties, such as warranties of merchantability or fitness for a particular purpose or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In addition, you may have other rights which vary from state to state.
