WHY WE ARE A BETTER SOURCE THAN MICROSCOPE COMPANIES FOR IMAGING PRODUCTS

Because the microscope company wants to sell branded product, which today includes digital cameras and imaging software.  They may even tell you that their cameras are specially designed for their microscopes, which is untrue.  The customer is better served by a vendor that is free to recommend the BEST products for the application.  Most microscope salespeople lack the necessary product knowledge and experience to know what the BEST camera and software products are.

WHY WE ARE A BETTER SOURCE THAN "BOX MOVER" DISTRIBUTORS FOR IMAGING PRODUCTS

Because “box mover” distributors will typically list every product from every vendor.  Is this useful?  Does this save the customer time?  No - their message to the customer is that it's up to them to figure out what product best suits their needs, at which time they'll be glad to take your order.  This reflects a lack of product and application knowledge that could easily result in the customer not having all items necessary for a complete solution, potential compatibility problems, and the risk of spending more money than is necessary.

Another problem is that "box movers" like to emphasize that they stock product so they can deliver quickly, which creates a situation where they've bought product that they have to sell before the price drops or a replacement model is announced.  Be wary of a "box mover" recommendation, they may have their own agenda.  Most of the products we sell have 1-2 week lead times, and if necessary we can drop ship from the manufacturer to satisfy immediate requirements.

We encourage you to bring any pricing discrepancies to our attention.  "Box movers" often emphasize lower pricing to make up for their lack of product and application expertise.  Keep in mind that our digital cameras are often priced WITH needed accessories, so the price may be slightly higher - you DON'T want to be in a situation where you need to mount your camera and find out that the mounting block is sold separately, for example.  Or that you've ordered an interface board separately and find that it's bundled software does not support the camera you just bought.  Our prices are competitive, and in most cases we will match competitor pricing to get an order.

HOW OUR KNOWLEDGE AND EXPERTISE BENEFITS OUR CUSTOMERS

On our camera charts you can find three 12-bit monochrome cameras with similar spatial resolution, yet they range in price from $1250 to $4595 to $9950.  What are the differences and which one is best for your specific application?  Don’t bother asking a microscope salesperson or “box mover” distributor.

Our product selection strategy eliminates models that we would not recommend.  Thanks to our application experience and product knowledge, we have already chosen products which optimize price/performance, making our customer’s product selection less intimidating.

When choosing an imaging products vendor, be sure to consider the value of your time - our knowledge and expertise will almost certainly save you time, and in most cases money as well.  We also ask that you consider the value of our knowledge - if the information that we provide results in the placement of an order, we can only be rewarded for our efforts by receiving the order, even if we have to match a competitors price.

WHY OUR IMAGING WORKSTATIONS ARE YOUR BEST OPTION

Most name brand PC's that Government Agencies, Corporations, and Universities can buy at discount are not well suited for digital imaging.  They often cannot accommodate an imaging plug-in board and come preloaded with programs and utilities that cause the system to run slowly.  If you have a problem, your IT support personnel will not have the expertise to assist you, and one can only cringe at the thought of calling the manufacturer and waiting 45 minutes to speak to someone in India, only to have them ask "what's a (frame grabber, microscope camera, Camera Link...)"  They are competitively priced - check for yourself (rebate scam pricing excluded).

ONLINE WEB STORE BROWSING/SHOPPING TIPS

  1. Research products via the product pages (Cameras, Frame Grabbers, Imaging Software, Imaging Workstations)

  2. Many of our products are offered at reduced prices for those who register and receive a Login ID and password; fill out the form on the Web Site Feedback page, choosing an ID and password, and your Login will become active within 3-4 hours.  Login is done on the lower left section of the Web Store page.  ISSUANCE OF LOGIN IDs ARE SUBJECT TO REVIEW - NO LOGIN IDs WILL BE ISSUED FOR REGISTRATIONS WHICH INCLUDE HOTMAIL, YAHOO, AND OTHER GENERIC E-MAIL ADDRESSES

  3. Decide what products you want to check discounted pricing on

  4. Click on the Web Store link and Login

  5. Follow the Category links -OR- use the Store Search button, entering any word associated with the product, then browse the results until you find the product(s) of interest

  6. Most products include all you will need for basic functionality, however many products have options that you either must choose or have the option of choosing

  7. Once you are ready to purchase, click Buy to transfer the item to your cart, and continue shopping if you wish

  8. When you have finished shopping, click Checkout under Store Search which will bring you to payment processing.  AT THIS POINT REST ASSURED THAT WE VALUE YOUR PRIVACY AND SECURITY - ALL CONTACT AND CREDIT CARD INFORMATION IS ENTERED ON A SECURE 128-BIT ENCRYPTED SSL SERVER.  YOUR INFORMATION IS NOT DISCLOSED TO ANY ENTITY FOR ANY REASON, AND CREDIT CARD INFORMATION IS DELETED AFTER TWO DAYS.